What we collect
When you request a catering quote or submit any form on this site, we collect:
- Your name, email address, and (optionally) phone number
- Company or organization name
- Event details: date, headcount, format, dietary needs, delivery address
- Any notes you choose to share
What we use it for
- Responding to your catering inquiry
- Preparing and sending you an itemized quote
- Coordinating delivery and event-day logistics
- Issuing invoices and receipts
- Following up on outstanding quotes or pending orders
What we don't do
- We do not sell your information to anyone
- We do not share your information outside Shawarma Moose, except where required by law (e.g., tax filings) or with your explicit consent (e.g., venue contacts)
- We do not send marketing emails unless you opt in
Service providers we use
We use third-party services to operate the site and process orders. These providers see only what's necessary to perform their function:
- Vercel — hosts this website
- Resend — sends quote-request emails to our inbox
- QuickBooks — issues invoices and tracks payments
- Google Workspace — handles email correspondence
How long we keep it
Customer records are retained for the duration of our business relationship plus as required by Canadian tax and business law (typically 7 years for tax-relevant records). Quote inquiries that don't result in an order are retained for up to 2 years for follow-up purposes.
Your rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Ask us to correct or update inaccurate information
- Withdraw consent and ask us to delete your records (subject to legal retention)
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
Cookies
This site uses only first-party, strictly-necessary cookies (e.g., to remember form state). We do not use third-party advertising trackers.
Contact us
Questions about this policy or about how we handle your information? Reach Sam at catering@shawarmamoose.ca or (647) 340-8001.
Shawarma Moose · 898 College St, Toronto ON M6H1A4
